Performance Metrics Webinar

Want to improve the performance of your company? Doug Wood is conducting a two-day webinar through the ASQ Learning Institute to provide you with the metrics and tools to help you analyze and measure your processes.

Objectives

• Select metrics based on organizational strategy and/or process needs.
• Define the detailed components related to each metric.
• Assess a set of metrics for gaps, conflict, and alignment.
• Define optimum methods for displaying metrics.
• Use metrics to define appropriate organizational actions.

Who Should Attend

This webinar is designed for any management or staff involved in performance management or improvement, regardless of industry. Personnel ranging from operations, quality, human resources, finances, sales and marketing, and information technology are encouraged to participate. This webinar is especially appropriate for quality managers and quality engineers responsible for helping their organizations define metrics for measuring performance of processes. To register: Click Here!