Training

ISG offers many training courses in Quality and Lean principles. Deliverable either in a standard classroom or via synchronous virtual format, each course provides for practice and discussion of topics. All are instructor led and include skill building exercises, tools, and templates to assist in using the knowledge gained in the work place. To find out about upcoming classes or request training for your organization, please contact us.

Quality Classes

Quality Tools for Data Collection

Teaches how to use quality tools to reliably collect data. Examples, exercises and templates are used in instruction of these tools.

Quality Tools for Data Analysis

Teaches how to use quality tools to perform data analysis. Examples, exercises and templates are used in instruction of these tools:

Quality Tools for Managers

Teaches how to use quality tools to manager projects and analyze ideas. Examples, exercises and templates are used in instruction of these tools:

Probability and Statistics Refresher

Provides a refresher to help participants use basic statistical tools to perform data analysis. Basic concepts are covered; techniques for evaluating data patterns, understanding components of variation, and ways to common mistakes are provided.

Inspection and Testing

Covers the basics of manufacturing process inspection. Examples, exercises and templates are used for these topic areas:

Failure Modes and Effects Analysis

Teaches participants to use a tool to manage risk from the ground up. Basic concepts are covered, how to enable effective teamwork is covered, and the class ends with an exercise to solidify key skills.


Lean Classes

The courses listed are customizable to cover the desired depth and content. Exercises may be included to match the client’s operation and needs. These materials cover the complete Lean body of knowledge for the certification examination jointly used by four professional organizations:

Lean Management Overview

Provides an overview of the other courses customized for managers, along with materials to help managers guide their Lean implementation efforts.

Planning for Lean

Provides knowledge, skill practice, and evaluation templates to put in place a process of planning that supports a Lean implementation.

Lean Five S

Provides a practical way to apply one of the beginning topics in Lean, 5s. The term "5 S" refers to Sort, Set-in-order, Shine, Standardize, and Sustain.

Lean Standard Work

Provides knowledge and tools to apply standard work in a manufacturing setting. Standard work is essential to implementation of Lean on many levels. Tools provided and practiced include Production capacity, Work analysis chart, Job element sheet, Work combination table, Operator Balance Chart, and Line Balance Chart.

Lean Involvement

Provides knowledge and tools to create employee involvement in a lean team environment.

Lean Total Productive Maintenance

Provides knowledge, skill practice, and evaluation templates to put in place a program of Total Productive Maintenance.

Value stream mapping

Offers practice in Lean value stream mapping and basic lean concepts. Participants practice a proven, interactive example applying value stream mapping.

Human Flow Automation

Provides knowledge and tools to promote smooth flow or production and avoid quality problems in a lean team environment.

Just-in-time

Provides knowledge and tools to apply just-in-time flow in a manufacturing setting.

American Society for Quality Certification Preparatory Classes

These courses assist individuals to pass examinations from ASQ to gain specific professional certifications.

Certified Quality Inspector Exam Preparation
Certified Quality Auditor Exam Preparation
Certified Six Sigma Green Belt Exam Preparation
Certified Manager of Quality / Organizational Excellence Exam Preparation